Last updated: 17 August 2026
We read every message. Whether you have spotted an outdated RTP figure, hit a broken download link, want to exercise a privacy right or would like to discuss a partnership, this is the place to reach us.
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- General & editorial [email protected]
- Privacy & data requests [email protected] — please write “Privacy request” in the subject line
- Typical response time 1 – 3 business days; privacy requests within 30 days
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What we can help with
- Factual corrections — an RTP value, a bonus mechanic, a max win figure or an operator detail that no longer matches reality.
- Broken links or errors — a dead app link, a page that fails to load, a layout problem on your device.
- Content suggestions — a Tower Rush question we have not answered yet.
- Privacy requests — access, correction, deletion or withdrawal of consent under our Privacy Policy.
- Partnerships and media — commercial enquiries, subject to the standards set out in our Affiliate Disclosure.
What we cannot help with
We are an independent guide, not a gambling operator, so we have no access to any player account. Please do not send us:
- casino login details, passwords or one-time codes;
- card numbers, bank details or copies of identity documents;
- deposit, withdrawal, bonus or account-verification disputes — those must go to the operator's own support team, and then to its licensing authority if unresolved.
If you are worried about your gambling, our Responsible Gambling page lists free, confidential services that can help today.